All of us have been affected by the coronavirus (COVID-19) pandemic in one way or another.
We have missed being able to offer you the training courses/treatments that we know you love and get such benefit from, and I am looking forward to seeing you now that we are able to provide them again.
Our priority is to keep you as safe as possible, and prior to re-opening we implemented a number of changes which we would like to make you aware of. During the time the therapy room was shut, we completed the Coronavirus (COVID-19) Infection Prevention and Control course which is accredited by the Guild of Professional Beauty Therapists Ltd, the UK trade body for our industry. We have since made a number of changes in the way that we operate that you will notice when you next visit.
Training Courses / Appointments
If at any point I feel ill or have symptoms of C0VlD-19, we will self-isolate immediately and not come into the therapy room. This may mean that we have to cancel your appointment/training course at short notice. We appreciate that this may be inconvenient but it is done entirely for your own safety.
If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise me as soon as possible and DO NOT COME TO THE THERAPY ROOM FOR YOUR APPOINTMENT.
Training courses will be re-scheduled for a later date or, where possible, another tutor will be provided.
Visiting the Therapy room
For your safety and to maintain social distancing, we ask that you attend your appointment/training course as close to the scheduled time as possible. If you should arrive early please wait outside the therapy room at a safe distance from the door.
We have increased the frequency of cleaning in the therapy room including making sure that common surfaces, door handles etc. are wiped clean using disinfectant products between each client and regularly throughout training course days.
Wash facilities are available to the public in the building, where you will have access to soap and hot water to wash your hands. Hand sanitiser is available for you to use when you come into the therapy room.
We will understand and not be offended if you wish to wear a facemask or wear disposable gloves when you visit the therapy room and during your treatment if this is appropriate.
Please don’t be surprised or upset if we use personal protective equipment (PPE) during your visit and during your treatment. This may include disposable gloves and/or facemasks where appropriate.
We can confirm that the laundering of towels and uniforms is a priority and can assure you that all therapy room laundry is washed at 60 degrees C
All disposable items are bagged and safely removed from the treatment area at the end of each day.
Training Courses / Treatments
We have carried out a risk assessment on all training courses and treatments and am confident that we can continue to provide these safely. All training courses are now available following lifting of government restrictions.
During your treatment
We understand the importance of hand hygiene and ensure that we wash my hands in according with NHS recommendations before the start of your treatment, and regularly throughout training course sessions.
We will try to make your training course/treatment as safe, comfortable and enjoyable as possible. If you have any concerns about your training course/treatments please let us know and we will do what we can to address them.
Payment
Training courses are paid for in advance by way of bank transfer.
Payment for therapies can be made on line via my website (see relevant therapy). Cash payments will still be taken on the day if preferred – cash to be placed in a receptacle. Please ensure you bring the correct amount with you as, in order to reduce transfer of cash, change will not be given.
All of these procedures have been implemented for your safety and mine. We will continue to take advice from the Government and the NHS regarding safe practice and will amend them as necessary.
Thanks for your understanding and hope to see you soon